FAQs

About Cyban

What is Cyban?

Cyban is a cyber visibility and risk management service, i.e. detection, measuring and monitoring of potential cyber risks. It works with your existing anti-virus and security software to stop cyber attacks.

Does Cyban slow devices down?

No. Cyban does not affect the daily operation of your devices. By default, the Cyban sensor operates when your device is idle. It can also be set to scan at specific times of the day.

What devices can be monitored?

Cyban can be used on servers, desktops, laptops and mobile devices. Cyban is compatible with devices that use Android, macOS and Windows. We don’t yet support Apple iOS or Linux, but we will be adding support soon.

Is Cyban secure?

Yes.

Designed and built by security experts
Built with military grade security
Uses end-to-end encryption

More…

Can you track progress of risk management?

Yes. The dashboard’s Risk Report page has graphs indicating the change by month of potential data breach costs (i.e. value at risk) and the monthly change in cyber scores.

Do you copy my business data?

Your data stays on your devices. Cyban does not copy or transmit any of your business data assets. Feeds are sent securely from the sensors installed on your devices to our cloud environment where the dashboard and AI operate. Sensor feeds only contain the results of monitoring your device.

Will my Firewall block the Cyban sensor?

Check the following:

The Cyban Sensor makes outbound network connections on port 53255. Configure your firewall to have port 53255 open for outbound connections.
Details of any internet proxy must be set in the system level HTTPS_PROXY environment variable.

What makes Cyban unique?

Cyber score

Rather like a credit score, Cyban scores your cyber security at an organisational level. Built on accurate device level scores your cyber score assess the potential exposure of data and vulnerability to cyber attack. The score ranges from 0 to 999 and the higher your score the better your cyber security is.

Monetary value of data loss (Value at Risk)

The value at risk is the maximum potential cost to your business if your sensitive data is lost, breached or held to ransom. It includes:

Direct costs: forensic investigation, IT system remediation, fines, customer compensation, etc.
Indirect costs: lost business opportunities as a consequence of negative reputation, share price impact, etc.

The size of this value often surprises! Cyban calculates it based on the number of sensitive data points you have on your devices and real-world data collected by IBM and the Poneman Institute for business size, sector and geography. It’s also possible for you to manually set values to use for the calculation.

Recommendations to reduce exposure

The Cyban dashboard’s Risk Report page includes a tailored Action Plan of recommendations to mitigate, minimise or, remove risk. These recommendations are based on Cyban’s insights into your device’s actual cyber risks and data vulnerability. As Cyban detects ever-changing security issues, it is reflected in its recommendations.

Detection of out-of-date software or operating systems

Cyban is capable of inspecting your operating system (OS) and finding all the software applications installed on your device. It checks whether your software or OS are out-of-date. The dashboard reports out-of-date software at both a summary level for your organisation and down to device level.

Clear enough for executives, detailed enough for IT professionals

Cyban is designed exclusively with ease of use in mind. Executives tell us time-and-time again how simple it is to use and love that they don’t need to be technical to get clear insights into their cyber vulnerability. All that said, even IT users tell us they find Cyban invaluable in helping with their daily tasks of keeping systems up to date.